All of our luxury home fragrance are lovingly made to provide you with hours of fragrant bliss. To keep them looking and working their best (and safest), follow our tips to enjoy a purer scent experience and maintain their high quality for longer.

Care Guide

How To Burn Your Candle

Light your candle in a well-ventilated room, away from drafts, or fans, which can cause sooting (black marks on the vessel), or rapid, uneven burning.

Burn regular-sized candles for one and a half to two hours at a time. Burning for less time can cause the candle to 'tunnel', which leaves a build-up of wax around the vessel's sides. Burning for longer periods (over four hours) can cause the wick to move, or slant.

Make sure you stop burning your candle when 10mm of wax remains at the bottom, keeping an eye on a burning candle when the wax is low.

How To Care For Wicks

Keep the wax pool clear of wick trimmings and matches, as debris in the wax can act as a secondary wick, encouraging your candle to burn faster.

After extinguishing the flame with a snuffer, centre and straighten the wick. Burning for too long can cause the wick to move, or slant. If you see a flaming wick come close to the vessel wall, extinguish the flame and straighten the wick to prevent the vessel from cracking.

Long, or crooked wicks can create high flames, smoking, or sooting. Trimming the wick to 5mm (when the wax has set) is the easiest way to prevent this.

How To Use A Diffuser

1. Gently remove the stopper from the glass vessel.
 
2. Carefully place the reeds inside the vessel. All of our diffusers use fibre reeds which are porous, allowing for the gradual absorption of the liquid moving up the reeds.
 
3. To get the most out of the reeds, we advise flipping them every two weeks. This speeds up the saturation rate and gives the scent diffusion a nice boost.
 
4. Did you know you can control the scent level to suit your preference? The more reeds used, the stronger the scent will be. Four to five reeds work well for small rooms, or to create a more subtle scent.
 
5. Due to the nature of the reeds and how they become saturated with liquid, it is best to always place your diffuser on a protective plate to ensure no liquid damages surfaces. Also, take special care that the reeds do not touch painted surfaces or other materials such as wallpaper, curtains, polished or synthetic surfaces or fabrics, as this may cause staining.

Where To Place A Diffuser

1. Larger rooms may require all the reeds to be used, or more than one diffuser depending on preferred strength.


2. Smaller rooms may not need as many reeds in one vessel. Add a few to test, then increase as necessary, until the desired scent level is reached.


3. The temperature of a room is very important as higher temperatures speed up diffusion. While the strength of the scent will increase, the life of the diffuser will be shortened. Avoid placing diffusers next to radiators to prolong scent release.

Diffuser Refills

We offer diffuser refills in all of our scents, meaning you can enjoy your favourite diffuser for longer. With a 200ml bottle of diffuser oil and a new set of reeds (we recommend using fresh reeds for each refill), you can replenish the scent instantly.