FAQ

Frequently Asked Questions


~ Do you do private label/custom scents?
No.


~ Do you offer bulk discounts for my wedding/event/corporate gift?
Yes, if you would like to order a minimum of 24 pieces of one style/scent. Please get in touch for information on bulk orders.


~ Do you offer candle making classes?
No. But hopefully one day!


~ Will you donate <insert large number> candles for my event?
Because we are a small company, we are unable to donate large amounts of candles for swag bags/events. If you would like to purchase them at bulk prices, please get in touch. We will occasionally donate gift sets or single candles for silent auctions for causes that matter to us.


~ Do you wholesale?
Yes! Please get in touch to be considered as a wholesale partner.


 ~ Do you ship internationally?
To The Moon ships to anywhere in the UK, Channel Islands and the Isle of Man. At the moment To The Moon does not ship internationally.


~ Where can I buy your products/smell your scents in person?
So far To The Moon is only available online.


~ Do you offer samples?
Yes, please see our Explorer pack! They include 6 of our best-sellers scents.


~ Can I return my candle?
Please see our Return policy page here.


~ What is the life span of your candles?
We recommend burning your candles within one year for peak performance, as we do not use any preservatives.


~ Is To The Moon Vegan And Cruelty Free?
Our products are 100% vegan, cruelty-free and petroleum-free.