I hope that this message finds you and your loved ones healthy and safe.
These are challenging times for all of us, and I want to reassure you that I am taking all necessary steps to follow the World Health Organisation and local authorities’ guidelines. My priority is the safety of all customers and myself.
Public health authorities have advised that people receiving parcels are not at risk of contracting the virus, but to make sure To The Moon runs as efficiently and safely as possible during the current pandemic I am carrying out the following procedures;
- All surfaces are thoroughly disinfected along with products prior to packaging and shipment to you.
- I am shipping with Royal Mail, at the moment they are experiencing high levels of absence across the board. Please expect some delays on receiving your order. The time it takes to arrive at its destination will depend on how badly affected the local post service is.
- Visits to the post office will be limited to once a week to minimise unnecessary travel (every Tuesday).
I hope that To The Moon’s candles bring you some calm and relaxation admits all of the chaos at the moment.